Premier at Home

Yes, your annual Premier membership includes three at-home visits per year. We partner with variety of vendors for these at-home visits depending on your need. Your dedicated Premier primary care physician will coordinate the visit and ensure that the clinician is completing the appropriate tests.

Additional at-home visits beyond the three included in your annual Premier membership are available at an additional fee. Depending on your specific care needs and circumstances, your Premier physician may be able to conduct these additional at-home visits. 

Our trusted vendor partners perform the three included at-home visits. However, if you prefer in-person care from your Premier physician, at-home visits can be arranged for an additional fee of $1,200 per visit. Please note that certain tests and procedures (e.g., blood draws and imaging) are not included in the Premier provider at-home visit. These will be coordinated through a vendor and billed separately.

With approval from your Premier physician, we can accommodate at-home visits under the following conditions:

• You are located in Manhattan, AND
• You are requesting an at-home visit for a non-urgent need (with an earliest response time of 2 business days), between 8 am–7 pm Monday through Thursday, and 9 am–5 pm on Fridays, AND
• Your at-home visit requires any of the following:

Included Services:

• Basic medical evaluation
• COVID-19 testing
• Vaccines (available onsite at HCHY, except RSV)
• IM/subcutaneous injections (antibiotics, biologics, e.g., Prolia)
• Nebulizer treatments (asthma, cystic fibrosis, COPD, etc.)
• Urine sample collection (urinalysis & urine drug screen)
• Pregnancy test
• Flu test
• Strep test

Add-On Services Available Fee-for-Service:

• Imaging
• EKG
• Ultrasound
• X-ray
• Blood draw/labs
• IV therapy
• Foley catheter insertion/change
•  

To request and schedule an at-home visit, members may contact a Premier Health Navigator by:

• Emailing premier@healthcenterhudsonyards.com
• Calling 646-819-5111
• Chatting through the member portal

When requesting a Premier provider at-home visit, please specify your at-home visit need/reason and that you wish to see your Premier provider. Your request will be reviewed by the Premier clinical team, who may reach out as needed to collect any additional clinical information needed. Once the request is approved, your Premier Health Navigator will schedule your Premier physician at-home visit and walk you through the next steps. You will receive an appointment reminder 1-2 business days before your scheduled at-home visit.

You will be required to complete two forms through MyChart check-in. Completing these forms is mandatory to confirm your Premier at-home visit.

We will make every effort to arrange your at-home visit with your dedicated Premier physician.

If your dedicated Premier physician is unavailable, they will work with another Premier provider to ensure all your at-home care needs are met.

Typically, an at-home visit will last 60 minutes. Please note that at the provider’s discretion, the home visit can be discontinued at any time if any safety concerns arise.

If you need to cancel your visit, please provide at least a 24-hour notice for cancellation.

All at-home visits conducted by a Premier physician will incur an additional fee of $1,200 per visit.

As a reminder, your annual Premier membership includes three at-home visits conducted by one of our vendor partners at no extra cost. If you have any questions regarding home visits, please contact your Premier Health Navigator.

Payment will be collected at the time of scheduling your at-home visit. 

Insurance cannot be used to pay for the Premier physician at-home visit, but a receipt can be provided upon visit completion if you would like to submit it to insurance.